Feedback Survey

n8n Customer Feedback Survey Template

Collect fast, lightweight customer feedback with this n8n automation template. It includes a responsive HTML feedback form featuring a 1-5 star rating and optional message field. All submissions are saved to an n8n Data Table, including any query-string context (like userId or source) and users are redirected to a branded "Thank you" page - no external tools required.

How it works

• Form page (/feedback): Displays a styled HTML form with customizable text, colors and button labels.
• POST handler (/feedback): Processes form data and stores rating, message and query parameters in a Data Table.
• Confirmation page: Shows a clean success screen after successful submission.
• 100% n8n-native: Built entirely with n8n nodes (Webhook, HTML, Data Table, Set, Respond to Webhook).

Use cases

• Collect quick CSAT/NPS-style feedback after support chats or free trials.
• Embed a simple feedback form on landing pages or inside your product.
• Attribute feedback to marketing sources by passing URL parameters (e.g. ?plan=pro&source=email).

Setup

1. Import the template and publish both webhooks (GET /feedback for the form, POST /feedback for submissions).
2. Open Form Configuration to adjust text, labels and button text and confirm your POST URL.
3. (Optional) Edit Theme Configuration to match your brand style (colors, radius, shadow, max width).
4. Verify or customize the Data Table mapping.
5. Visit the form URL, submit test feedback and confirm entries in the Data Table.

Requirements

• Runs entirely within n8n - no external integrations or credentials needed.

Privacy notes

• Only submitted fields are stored.
• URL query parameters are saved as JSON for campaign attribution or debugging.

Screenshots